Field Services & Trades

Your work speaks for itself. Now your tags can too.

Turn every job site, service van, and finished install into a digital touchpoint that collects reviews, shares your portfolio, and books your next call.

The old way

Great work disappears the moment you leave the job site

Paper cards vanish

You hand out business cards that end up in junk drawers, washing machines, or the trash. When the customer needs you again, they search Google instead.

No on-site review capture

The best time to collect a 5-star review is the moment the job is done. But there is no easy mechanism at the point of service to make it happen.

Service history in filing cabinets

Warranty info, maintenance records, and equipment manuals live in binders nobody opens. When something breaks, customers call whoever shows up first on Google.

The Tapped way

Every job site, vehicle, and tool becomes a digital touchpoint

One tap connects your customer to your brand, your portfolio, your booking link, and your review page. The relationship never goes cold.

Tapped My Tags dashboard showing a grid of tag cards with type pills, filter chips, and groups

Every tag in one place — filter by type, group, and status from the My Tags dashboard.

Smart Business Cards

Tap to share contact, portfolio, and booking link instantly

Ditch the paper. Your NFC business card shares your full digital profile the moment a prospect taps it. Contact info, license credentials, project gallery, and a direct booking link — all transferred in under a second.

  • Full contact info saved to their phone
  • Portfolio and project gallery included
  • Direct booking link for instant scheduling
  • Payment links (Venmo, PayPal, Stripe) for on-site invoices and tips
Smart Review Routing

Finished the job? Get the rating before you leave the driveway.

Place a tag on the equipment you just installed or serviced. The customer rates the job with stars first — a great rating jumps straight to your Google Business page, while anything less opens a private feedback form that only reaches you, with an email alert, so you can make it right before it ever becomes a public review. Every rating gets captured either way.

  • Star rating captured on every scan, public or private
  • High ratings route straight to your Google Business page
  • Low ratings alert you privately by email — before they go public
Service History & Documentation

Tap the tag on the unit. Get the manual, warranty, and full service record.

Every piece of equipment you install gets a tag. The homeowner taps it years later and sees the complete maintenance history, original warranty details, product manuals, and a one-tap button to schedule their next service call — with you.

  • Equipment manuals and spec sheets on-demand
  • Full warranty info tied to the install date
  • Maintenance history travels with the equipment, not the filing cabinet
A day in the life

HVAC service call — from install to repeat customer

Day 1

Arrive at the job site

Your tech installs the new HVAC unit and sticks a Tapped tag on the side panel. Takes 10 seconds. The tag is weatherproof, industrial-adhesive backed, and rated for attics, basements, and outdoor condensers.

Day 1 — Post-Install

Register warranty and collect a rating

The homeowner taps the tag. They see a welcome page with the unit manual, warranty registration, and a star rating prompt. A five-star tap routes straight to Google while the install is still fresh; anything less comes to you privately first.

6 Months Later

Maintenance schedule kicks in

Tapped's schedule feature rotates the tag destination. Now the homeowner taps and sees a maintenance reminder with a one-click booking link. Recurring revenue, automatically prompted, on the equipment itself.

2+ Years Later

Review request resurfaces

The tag prompts the customer to leave an updated review or refer a neighbor. When the unit eventually needs replacement, your brand is literally attached to the machine — not buried in a junk drawer.

The platform

Tags that work as hard as you do

Content updates — service records that grow with each visit

100%

Of customer taps tracked — know who engaged

12

Action types — reviews, contacts, portfolios, and more

0

Apps for customers to download — just tap

Everything you need

Built for the trades. Ready on day one.

badge Digital business cards star Smart review routing payments Payment & tip links description Service records verified Warranty tracking calendar_month Booking links photo_library Portfolio showcase menu_book Equipment manuals history Customer history

Stop losing customers after the job is done.

One tag on every install. One tap to stay connected forever. Start free — upgrade when you see the reviews rolling in.

Start free with 5 tags

No credit card required. Upgrade any time.