Real Estate & Property

Manage properties at scale without managing chaos

Smart tags in every unit and common area give tenants instant self-service access to everything they need — and give you back the hours you spend on phone calls, emails, and paper notices.

The old way

Running a building should not mean running a call center

Maintenance requests via phone tag

Tenants call, leave voicemails, send texts, email the wrong address. Requests get lost in the shuffle — and the ones that arrive often lack the details you need to dispatch.

Tenant turnover info gets lost

Every new tenant means reprinting welcome packets, updating WiFi passwords, and answering the same ten questions. The binder in the kitchen drawer is always outdated.

Common areas lack communication

Paper signs in the laundry room get ignored. Pool hours change seasonally. Package room instructions are unclear. Tenants do not read the bulletin board.

The Tapped way

Tags in every unit and common area create a self-service property ecosystem

Tenants get instant answers. You get fewer calls. The building runs itself — or close to it.

Tapped My Tags dashboard showing a grid of tag cards with type pills, filter chips, and groups

Every tag in one place — filter by type, group, and status from the My Tags dashboard.

Tenant Self-Service

One tap for maintenance, payments, and everything in between

A tag in each unit gives tenants instant access to submit maintenance requests with photos, view building rules, make rent payments, and find emergency contacts. No apps to download. No portals to remember. Just tap.

  • Maintenance requests with photo uploads
  • Rent payment links and lease details
  • Lease documents and building policies as PDF downloads
Common Area Management

Every shared space speaks for itself

Place tags in the laundry room, gym, pool area, and package room. Tenants tap to see current schedules, usage instructions, reservation forms, and real-time availability. Update content from your phone — no reprinting, no bulletin boards.

  • Laundry instructions and machine status
  • Gym rules, pool schedules, and amenity booking
  • Package room access and pickup notifications
Unit Turnover

The tag stays. The content updates for every new tenant.

When a tenant moves out, the tag stays in the unit. Update the linked content with the new WiFi password, move-in checklist, lease summary, and building orientation. Every new tenant gets a fresh, personalized welcome — without a printed packet.

  • WiFi credentials update in seconds
  • Move-in checklist and lease summary
  • Building orientation and local area guide
A day in the life

New tenant move-in

Move-in day

Tenant taps the unit tag for their move-in checklist

The new tenant walks in, taps the tag on the kitchen counter, and gets a personalized move-in guide — utility setup steps, trash schedule, parking assignment, and their lease summary.

First evening

WiFi is set up in seconds

They tap the tag again and find the WiFi network name and password. Connected in seconds, no call to the office required.

Week one

A maintenance issue is reported via tag

The kitchen faucet drips. The tenant taps the tag, selects "maintenance request," snaps a photo, and submits. You get a structured request with unit number, category, photo, and description — no voicemail decoding required.

Weekend

Amenity hours checked from the lobby

The tenant taps the tag by the gym to check weekend hours and sees the pool opens at 9 AM. No paper schedule. No guessing. Always current.

Where the return comes from

The economics of a building that answers for itself

Fewer calls

The questions the office never has to field

WiFi passwords, pool hours, trash day, package pickup — the calls that fill a property manager's day are answers a tag can give at the point of need. Every question the tag handles is a call that never rings and staff time returned to work that actually needs a person.

Lower costs

Turnover without the reprint

The tag stays in the unit when the tenant doesn't. New lease, new WiFi credentials, new move-in checklist — updated from your phone in seconds instead of a reprinted welcome packet for every turn. Updates are included, so the cost of a turnover's paperwork trends toward zero while the tag keeps working lease after lease.

Compounding value

Cleaner tickets, better decisions, same tags

Maintenance requests arrive structured — unit, category, photo — so dispatch happens on the first read, not after a round of phone tag. And scan analytics show which amenities and answers tenants actually reach for, so the buildings you run get easier to run every month while the hardware never changes.

You install the tags once. Tenants change, policies change, seasons change — the content updates in seconds, and the savings repeat with every lease.

The platform

What every property gets

∞

Content updates — new tenant, new info, same tag

0

Apps for tenants to install

100%

Of maintenance and amenity taps tracked

3

Automation engines — schedules, sequences, and routes

Everything you need

One tag per space. Every tool built in.

build Maintenance requests gavel Building rules payments Payment portal download Lease document downloads emergency Emergency contacts event Amenity schedules wifi WiFi setup checklist Move-in guides campaign Community announcements

Your building is smarter than your current tools

Five free tags. One per common area. Watch the phone calls drop.

Start free with 5 tags

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