Retail & Consumer Brands

Loyalty programs that live in the physical world, not buried in an app

A tap replaces a download. Membership lives everywhere your brand does. No app fatigue. No forgotten punch cards. Just tap and belong.

The old way

Loyalty programs nobody uses

App fatigue

Customers won't download another app. They already have 80 on their phone and use 9 of them. Your loyalty app isn't making the cut.

Forgotten punch cards

Paper cards get lost. Digital cards get buried. Half your members don't even remember they're enrolled. The program exists but nobody participates.

No in-store behavior data

You know what members buy online. You know nothing about their in-store patterns — visit frequency, browsing behavior, which locations they prefer.

The Tapped way

A tap replaces a download. Membership lives everywhere your brand does.

NFC tags at the counter, on displays, and at your entrance let customers enroll, check rewards, and redeem offers with a single tap. No app required.

Tapped Insights overview with scan trend, stat row, and device breakdown

Insights show scan trends, unique visitors, and device breakdowns for every tag.

Tap-to-Enroll

Sign up in two seconds. Literally.

Place an NFC tag at your checkout counter or entrance. Customers tap their phone and they're enrolled. No app to download, no form to fill out, no email verification loop. The friction is gone and enrollment rates prove it.

  • Instant enrollment via NFC — no app download
  • Works on any modern smartphone
  • Branded enrollment page with your logo and colors
Tiered Rewards

Different members see different things

Conditional routing lets you show different content based on member status, visit count, or any custom rule. New members see a welcome offer. VIPs see early access. The same tag delivers personalized experiences automatically.

  • Conditional routing by member tier or visit count
  • VIP exclusives, early access, and tiered discounts
  • VIP coupons with redeem codes and expiry dates
Analytics & Insights

Finally understand in-store loyalty behavior

Every tap is a data point. Track visit frequency, popular rewards, peak engagement times, and member behavior patterns across locations. Build your loyalty strategy on real data, not guesses.

  • Visit frequency and recency tracking
  • Popular rewards and redemption rate analytics
  • Cross-location member behavior patterns
A day in the life

A loyal customer

First Visit

Tap enrolls instantly

A new customer notices the NFC tag at checkout. One tap on their phone enrolls them in the loyalty program. No app, no form, no friction. They walk out as a member.

Second Visit

Points balance on tap

They tap the same tag again. This time, the page shows their current points balance, available rewards, and a bonus offer for returning within a week.

Monthly

VIP exclusive unlocked

After their fifth visit, a tap reveals VIP-only content — early sale access, members-only products, and a personalized discount. Conditional routing made it automatic.

Year-End

Annual summary and thank you

A year-end tap shows their annual summary: total visits, rewards redeemed, money saved, and a personalized thank-you from the brand. Retention secured.

The platform

Built for loyalty programs

0

Apps for members to download — just tap

3

Automation engines — schedules, sequences, routing

100%

Of member taps tracked with full analytics

Reward updates — change tiers and offers anytime

Everything you need

Built for loyalty that lasts

touch_app Tap enrollment military_tech Reward tiers local_offer Coupons & offers location_on Visit tracking star Member exclusives notifications_off Push-free updates analytics Analytics celebration Seasonal offers

Loyalty without the app. Engagement without the friction.

Replace downloads with taps. Replace punch cards with data. Start your NFC-powered loyalty program with 5 free tags.

Start free with 5 tags

No credit card required. Upgrade any time.